By-Laws & Policies

By-Laws & Policies

By-laws are rules made by Council that everyone in the municipality must follow. They are the law in our community. By-laws cover things like property use, safety, and local rules. If someone does not follow a by-law, there may be fines or other action.

Policies are guidelines that help the municipality make decisions and run services fairly and consistently. They are not laws, but they help staff and Council decide how things should be done.

By-Law Enforcement

All residents and property owners are expected to follow the Town of Aylmer’s by-laws at all times.

By-law concerns are typically brought forward through complaints from the public. When a complaint is received, the Town works to resolve the issue by encouraging compliance before considering fines or legal action. In some cases, this process can take several weeks. The By-law Officer needs time to investigate concerns, gather information, and communicate with those involved.

If you would like to report a concern, please use the Confidential Municipal Complaint Form. Anonymous complaints will not be investigated. All complaints are reviewed and responded to by the Town. If you submit a complaint, you will receive a follow-up email once the matter has been addressed.

After Hours Reporting

If you are submitting a by-law complaint outside of regular office hours (Monday–Friday, 8:00 a.m. to 5:00 p.m.) and it involves animal control concerns (such as persistent barking, dog attacks, or dog bites), noise complaints, or parking violations, please contact the Aylmer Police Service non-emergency line at 519-773-3144 for assistance.