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Pets & Animal Control

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Dog Tags Program Discontinued

The Town of Aylmer will be discontinuing the dog tag program effective January 1, 2022. All other animal control services and related by-laws remain in effect.

To ensure the safety of your pet and to make sure that they find their way back to you, please ensure that their collar has a personal ID tag with your up-to-date contact information and consider getting your pet microchipped For more information on the animal control by-law, please visit the by-law section of this site.

An up to date version of the animal control by-law is available below:

Animal Control Services

Contact St. Thomas – City Animal Services:

  • Phone – 519-631-7430
  • Hours – 8 a.m. – 4:30 p.m. Mon – Sat

After Hours: Fire Department dispatch at 519-631-0210 and they will page on-call staff.

Dogs Running at Large

Dogs are prohibited from running at large in the Town of Aylmer.

To report a dog running at large, contact the St. Thomas – City Animal Services Centre located at 100 Burwell Road St. Thomas.

If you have found a dog, please contact the City Animal Services Centre at 519-631-7430. The Town of Aylmer has an agreement with the City of St. Thomas to use the shelter for dogs.

Missing Dogs

If your dog is missing, call the City Animal Services Centre at 519-631-7430, to report your dog missing and inquire if the Animal Control Officer has picked it up. Also ask if someone turned your dog in to the Shelter. You may also want to report the dog missing to a neighbouring municipality.

Have you Lost or Found a Pet?

In order to increase your stray pet return to owner rate, please file a lost pet report with the pound in St. Thomas since stray dogs are taken there. The website and info can be found at St. Thomas Animal Services Centre

Suggestions

You may wish to post on Kijiji under Lost and Found and/or on Helping Lost and Found Pets (HELP). A growing number of municipalities are starting to use the HELP site and recommending it to residents. It’s free to use.

Pet owners can pre-register pets for free. If your pet goes missing, simply change the status from “safe” to “lost” and your pet will appear on the map. It’s also free to list lost and found pets and to sign up to receive alerts for lost/found pets in a couple of different areas. Lost and found ads are share-able and printable. Sightings feature for lost pets is available. Includes a free Android app for smartphones.

People can also take a photo of any lost or found pet posters and send them to HeLP who will contact the people about the pet to see if they want assistance posting on the HeLP site.

Recently the HelpingLostPets website helped reunite a pair of stolen dogs that were from another area but ended up at Lobo animal shelter.

It is also suggested that those who have lost pets see the unique, expert pet recovery information on the non-profit Missing Pet Partnership site and their blog. It explains lost pet behaviour and is specific to an animal’s species, temperament and circumstances.


Increasing the RTO (return to owner) rate and proactive redemptions (where pets don’t end up at shelter) is good for our community. It is good for public safety and reduces nuisance complaints. It also helps people recover their much loved furry family members and frees up room in rescue groups for pets who are truly homeless.

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