Emergency Services

Public Education

The Aylmer Fire Department provides public education services for various groups, agencies, and associations throughout the town.

Types of programming include:

1. On-site tours
2. School visits
3. Educational talks and presentations
4. Community special events
5. Fire and life safety campaigns

For booking requests, complete our Public Education Request Form.

PAL Program

What is PAL?

Program for

Aylmer residents with

Limitations

PAL is a free program provided by the Aylmer Fire Department that offers assistance to adults 65+ or anyone with a disability or limited mobility who needs help maintaining smoke and/or carbon monoxide alarms and batteries.

If you need assistance with fire safety, let us be your PAL.

To schedule an appointment, contact the Aylmer Fire Department at 519-773-4905 or by email.

Recreational Fires

• Must be contained and on a noncombustible surface located 3 metres (10′) from a structure or adjacent property.
• Use only charcoal, clean dry wood, or commercially manufactured fuels designed for this purpose.
• Not to exceed 24″ wide by 24″ long, and all burning material must be less than 12″ in height.
• An extinguishing agent must be available nearby when burning.
• A responsible person must be present at all times to attend and supervise the fire.
• Fires are only permitted between sunrise and midnight.
• Smoke and/or smells must not be a nuisance to neighbours, nor should
  smoke cause decreased visibility on any street or roadway.

Not permitted:

• When wind speeds exceed 20 km/hour.
• During rainy or foggy weather.
• When a smog alert has been issued.
• During a fire ban.

BBQs & Cooking Fires

• Must be in a non-combustible container or barbeque.
• May be permitted on the porch, veranda or balcony of a multi-residential building ONLY if certain conditions are met including but not limited to:
  • Permission has been granted by the building owner;
  • Balconies cannot be partially enclosed (on walls or ceiling) or have combustible
    flooring;
  • Propane BBQs only. NO charcoal or wood fueled BBQs or smokers;
  • BBQs must be located more than 1 metre from any opening or combustible material;
• Must use only fuels designed for the purpose of cooking food.
• Smoke and/or smells must not be a nuisance to neighbours.
• A responsible person must be present at all times to attend to the cooking fire.

Flying Lanterns

No person shall ignite, release, or use a flying lantern within the boundaries of the Town of Aylmer.

By-Law Complaint

If you have a concern about open air burning in Aylmer, you can submit a By-law Complaint Form. This helps the Town review potential by-law violations and respond to safety or nuisance concerns.

Open Air Burning By-Law

Aylmer Fire Department will provide certain reports or letters upon request.

• Fire Investigation Report: requested after a fire has occurred and includes findings from fire investigators. Insurance companies typically request this report when assessing claims.Click here to request a Fire Investigation Report.
• Fire Incident Report Letter: a copy of the Aylmer Fire Department’s report detailing its emergency response. The courts typically request this report when dealing with legal matters related to an emergency.Click here to request a Fire Incident Report Letter.
• Property File Search Request: a file search for any outstanding Ontario Fire Code violations against the property. Real estate lawyers typically request this when dealing with the purchase/sale of a property.Click here to request a Property File Search.

If the request is made by someone other than the owner, written authorization from the current owner giving the Aylmer Fire Department permission to prepare the report or letter is required.

Submit emergency contact information for your business and/or a fire safety plan using the form below.

A fire safety plan is a vital step in taking the proper procedures to keeping your building safe in the event of an emergency.

Some “form” of a fire safety plan is required for almost all buildings in Ontario, and a copy of that plan is required to be provided to the fire service and on site; typically through a fire safety plan box.

This plan provides the building Owners, Managers, Staff and Occupants with a detailed understanding of the life safety systems installed and how they function. The plan also lists the maintenance, testing and inspection schedules of the buildings life safety systems for the building operations team. In fact, your fire safety plan assigns roles and responsibilities to everyone in the building, not just building staff.

Sample Fire Safety Plan

FIre Safety Plan Submission Form

Setting Off Fireworks

• Fireworks can only be used on New Year’s Eve, Victoria Day, and Canada Day in Aylmer, and only between sunset and 11:00 p.m.
• Anyone under 18 years of age cannot use fireworks unless they are supervised by a parent or adult.
• Fireworks must be used safely and cannot create danger, damage, or disturb others.
• Fireworks are not allowed when there is a fire or burn ban in place.
• Fireworks cannot be set off from a vehicle.

High Hazard Fireworks Display

• Anyone who wants to hold a high hazard fireworks display in Aylmer must first get permission from the property owner and a permit signed by the Chief Fire Official.
• Permit applications must be submitted to the Aylmer Fire Department at least 45 days before the event date.
• High hazard fireworks displays are not allowed without a permit.
• Fireworks displays cannot happen if winds are over 30 km/h or if a fire ban is in place.

Submit an Application to Display Fireworks

Sale and Storage of Fireworks

• In Aylmer, fireworks can only be sold during the 14 days before and on New Year’s Eve, Victoria Day, and Canada Day.
• Fireworks cannot be sold to anyone under 18 years old.
• Fireworks cannot be sold from a home.
• Sellers must get written approval from the Fire Chief each year before selling fireworks.
• Retailers must submit a site plan showing where fireworks will be sold.
• Stores must have at least two clear exits and aisles that are at least 1.2 metres wide.
• Fireworks must be kept at least 8 metres away from fuel dispensing areas, like propane stations.

Submit an Application to Sell Fireworks

By-Law Complaint

If you have a concern about fireworks in Aylmer, you can submit a By-law Complaint Form. This helps the Town review potential by-law violations and respond to safety or nuisance concerns.

By-Law 58-21 Sale and Use of Fireworks

Aylmer Fire Department can conduct a fire inspection to ensure that a property is in compliance with the Ontario Fire Code in order to provide a safe environment for the occupants of that building.

If the request is made by someone other than the owner, written authorization from the current owner giving the Aylmer Fire Department permission to conduct the inspection.

Fire Code Inspection Request Form

Businesses and facilities may use the Property Notes Form to add property notes such as superintendent contact information and a Fire Safety Plan.

Property Notes Form

Prevent Fires:

• Install and maintain smoke alarms on every floor.

• Keep flammable items away from heat sources.

• Have fire extinguishers accessible and know how to use them.

During a Fire:

• Evacuate immediately using your planned escape routes.

• Stay low to avoid smoke inhalation.

• Call 911 once safely outside.

After a Fire:

• Do not re-enter until authorities declare it safe.

• Contact your insurance provider for assistance.

• Seek support services if needed.

Health Emergencies:

• Follow public health guidance (disease outbreaks, medical alerts).

• Keep first aid kits accessible.

Natural Disasters:

• Earthquakes, tornadoes, or other unexpected events.

• Follow emergency services instructions.

• Use pre-planned evacuation routes.

Community Alerts:

• Sign up for Voyent Alert! to receive critical notifications.

• Stay connected via local news, municipal website, and social media.

Prepare:

• Stay informed: monitor local weather alerts.

• Identify safe areas in your home (basement or interior rooms).

• Keep emergency supplies and medications on hand.

During Severe Weather:

• Stay indoors and away from windows.

• Follow evacuation orders if issued.

• Avoid driving during floods or icy conditions.

After Severe Weather:

• Check for damage and hazards (downed power lines, flooding).

• Use caution when returning home or clearing debris.

• Report emergencies to 911 or Town services if needed.

Service Request Form

Recognize Hazards:

• Chemical spills, gas leaks, or unknown substances.

During an Incident:

• Evacuate the area immediately if instructed.

• Avoid contact with chemicals or fumes.

• Call 911 or report to Town emergency services.

After an Incident:

• Follow official guidance on returning safely.

• Do not attempt to clean up hazardous materials yourself.

• Seek medical attention if exposed.

Before an Outage:

• Keep flashlights, batteries, and a battery-powered radio ready.

• Have a supply of water and non-perishable food.

• Charge mobile devices and backup power banks.

During an Outage:

• Avoid opening the fridge/freezer unnecessarily.

• Use generators safely outdoors, away from doors and windows.

• Report outages to your utility provider.

After an Outage:

• Check for spoiled food before consumption.

• Reset electronics carefully after power returns.

• Report hazards caused by the outage (fallen lines, etc.).

Report a Power Outage