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Service Line Warranties Spring Mailing

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Service Line Warranties Spring Mailing

The Town of Aylmer has partnered with Service Line Warranties of Canada (SLWC), an independent company, to offer homeowners protection plans to help cover repair costs associated with their water and sewer/septic service lines. Participation in this program is optional and voluntary for homeowners.

In the coming weeks, homeowners will be receiving a spring mailing from SLWC that includes information regarding optional protection plans.

What Homeowners Need to Know

The Town and homeowners share the ownership of and responsibility for the repair and maintenance of water and sewer service lines. The Town owns and is responsible for maintaining the portion of lines running from the sewer or water main only up to your property line. Homeowners own and are responsible for maintaining and repairing the portions of these service lines located on their private property. These lines are subject to freezing, tree roots, and general deterioration. Service line failures can result in the loss of water supply to the home, sewer backups, and potential property damage.

Residents are encouraged to check with their current provider to find out if their homeowners’ insurance provides coverage for service line failure.

Learn More

The spring mailing will provide information to help you decide whether a plan is right for you. More information regarding the program, including general information about assessing the risk of a service line failure, can be found by visiting

If you would prefer not to receive any marketing notifications (such as email, direct mail, or phone calls) from SLWC, please contact SLWC at 1-844-616-8444 or visit

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