Boil Water Advisory Lifted – December 24, 2024 – 11:00AM
Update – Boil Water Advisory Lifted
Issued by Southwestern Public Health – Town of Aylmer Date: December 24, 2024 – 11:00AM
Southwestern Public Health has lifted the Boil Water Advisory for the Town of Aylmer, effective immediately. Water tests have confirmed that the water is safe for consumption and meets all drinking water standards.
What Should Residents Do Now?
- Run cold water faucets for 1 minute before using the water.
- Run drinking fountains for 1 minute before using the water.
- Run water softeners through a regeneration cycle.
- Drain and refill hot water heaters set below 45°C (normal setting is 60°C).
Thank You for Your Cooperation! We appreciate your patience and cooperation throughout this process. If you have any questions, please contact Southwestern Public Health Environmental Health Department at 1-800-922-0096.
Stay connected by following the Town’s Facebook page!
Residents who want to receive notifications for updates can sign up for Voyent Alert! in one of two ways:
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If you prefer text, email, or voice call notifications, visit our web based registration page https://ca.voyent-alert.com/vras/client.html#!/registration. After entering an address, a registration code will be sent via your selected contact method. Once you enter the registration code, registration is complete.
Update – December 22, 2024 – 1:30PM
The Town of Aylmer is notifying residents that the water main break has been fixed and the water conservation request is being lifted. The boil water advisory remains in effect and will remain in effect for the coming days. A frequently asked questions document is now available. Key points include:
- Repairs on the water main are complete. The water conservation request is lifted.
- The boil water advisory remains in effect and is targeted for lifting as soon as possible per regulations (details in the FAQs)
- Residents may see staff around the break site in the next week as additional improvement work is being considered. Water services are not anticipated to be impacted.
- Residents can anticipate a scheduled update on December 24th by the evening.
See the Town’s full frequently asked questions document for details including details on the main break, the steps taken by the Town to remedy and notify residents, and more detail on how long the boil water advisory be in effect.
Town of Aylmer FAQ – https://aylmer.ca/wp-content/uploads/2024/12/TOA-Boil-Water-FAQ-Sheet-.pdf
UPDATE: December 22, 2024 – 7:15AM
Southwestern Public Health has issued a Boil Water Advisory for some residents in the Town of Aylmer due to a water main break. The advisory is in effect until further notice. The Advisory impacts residents in the area of: most roads to the North of Talbot St, West to Pierce Ave, and East to Victoria St North. The following streets are affected by this Boil Water Advisory:
Pierce Ave, Oak St, McGregor Ave, Davis Ave, Elm St, Lawrence Cres, Forest St, Spruce St East and West, Parkview Heights, Maple St East and West, Myrtle St, Cedar St, Walnut St East and West, Chestnut St East and West, Murray St, Queen St North, Water St, Elgin St, North of Talbot St, Victoria St North, Gerard St, Linden St, Warren St, North St, William St and John St North.
The reason for the advisory is that the Medical Officer of Health has been advised that there has been a watermain break incident which could potentially affect the safety of the water.
What Does This Mean? The Acting Medical Officer of Health, Dr. Joyce Lock, has advised users of the Town of Aylmer Municipal Drinking Water in the areas above to bring water to a rolling boil for at least one minute prior to using it for domestic purposes, such as drinking, making infant formula and juice, brushing teeth, washing raw foods, and making ice.
The Town request for residents to conserve water remains in effect.
Refer to the boil water FAQ on the Southwestern Public Health website for additional support.
Follow updates regarding the lifting of the advisory before resuming normal water use.
Stay Informed: Updates will be provided through the Southwestern Public Health, and the Town’s website, Facebook page, and Voyent Alert! Residents who have not yet signed up for Voyent Alert! can do so by downloading the app or registering online.
We appreciate your cooperation and patience as we work to resolve this issue.
Thank you for your understanding.
Town of Aylmer
Update December 21, 2024 7:35 PM Update
Original Notice – December 21, 2024 – 11:10 AM
The Town of Aylmer is notifying residents of a water main break near the intersection of Parkview Heights and Chestnut Street West. The break was identified last night and Town staff have been actively working to repair the issue.
Water Conservation Request
While repairs are underway, residents are asked to conserve water whenever possible. Examples include postponing laundry, limiting dishwasher use, reducing shower times, and avoiding unnecessary water use. We kindly request that you alert family members and neighbors to the Town’s request for water conservation.
Repairs are ongoing, and updates will be provided as more information becomes available.
Residents are encouraged to monitor updates from the Town in case further precautions are required.
We appreciate your patience and cooperation as we work to resolve this issue. Follow the Town’s Website and Facebook page of updates.
Thank you for your understanding.
Town of Aylmer Operations Department
December 21, 2024 – 11:10 AM
Previous Updates:
Update December 21, 2024 – 7:35pm: As repairs progress, some residents may experience a temporary loss of water service. We understand this may cause inconvenience, and we appreciate your patience.
For residents affected by loss of water service, when water returns there may be some discolouration. As a precaution after the conservation request is lifted, run taps for several minutes until water runs clear. Do not use discolored water for drinking, cooking, or bathing.
𝗥𝐞𝐬𝐢𝐝𝐞𝐧𝐭𝐬 𝐬𝐡𝐨𝐮𝐥𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞 𝐭𝐨 𝐜𝐨𝐧𝐬𝐞𝐫𝐯𝐞 𝐰𝐚𝐭𝐞𝐫 𝐰𝐡𝐞𝐧𝐞𝐯𝐞𝐫 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞.
Update December 21, 2024 – 5:30pm: Town staff and a repair crew are onsite undertaking the repair. At this time their is no ETA on completion of the repair. Residents are asked to continue to conserve water whenever possible.
Reminder:
Stay Informed with Voyent Alert!
Residents who want to receive notifications for updates can sign up for Voyent Alert! in one of two ways:
Download and install the Voyent Alert! mobile application from the Apple App Store or Google Play Store. Then simply enter an address and follow the instructions.
If you prefer text, email, or voice call notifications, visit our web based registration page https://ca.voyent-alert.com/vras/client.html#!/registration. After entering an address, a registration code will be sent via your selected contact method. Once you enter the registration code, registration is complete.